Have a webmail client built in with ability to save an email to a project
If there was an email tab that connects to a users inbox e.g. via IMAP a user could then work mostly within Freedcamp.
If there is then an email that might be of use to other users, this email could be dragged and dropped to a specific project (perhaps saved as a note?)
Gmail add-on is available now https://freedcamp.com/Freedcamp_LxR/Freedcamp_Devel_yOf/wiki/wiki_public/view/7ifab
Outlook add-in submitted to the Microsoft Marketplace ETA Nov 2020
jos bults commented
Emails are an integral part of most peoples' and companies' documentation and communication. I looked into the workaround through Trello, but it doesn't work...
I'm willing to sacrifice my current mail solution and change to any mail-client that can be integrated, even if that would be GoogleMail, or even Microsoft Outlook or Microsoft Mail.
jos bults commented
Feng Office uses a simple email client, that has the following options:
- Link an email to one or more projects.
- That automatically links all replies/fwd's from that email also to the project
- Create a project from an email (admin)
- Create a task from an email (admin)
- Selecting a project shows all email threads that are linked
- The email writing module is basically the same editor as the one used in Freedcamp's Issue tracker and Tasks. It has an address block editor, which is attached to every outgoing mail/reply but can be removed.
The email-client is very simple, it allows only the current user to connect, but that is enough
Panagiotis Moutsopoulos commented
I have added this functionality in my business freedcamp account with the following technologies:
* I use the Spark email client which allows exporting an email to specific services like Evernote, Wunderlist, Todoist, Trello, Bear etc.
* I created a personal Trello account.
* I created a new zap in Zapier.
* This zip scans every 15' my Trello account and imports each card's content and attachments as a new task in Freedcamp in the project I have specified in the zap.
* The reason I created a Trello account for this is that Wunderlist and Todoist didn't expose the task's attachments to Zapier and as a result they couldn't get uploaded to Freedcamp.
* Whenever an email comes that I want to add as a task, I send it from Spark to Freedcamp.
The caveat of this is that you then have to go to Freedcamp to set a due date and assign a user to it.
@Steve - thanks on UX part and our opinions are the same regarding Bitrix. I will email you directly regarding responding to Freedcamp so we do not discuss potential bug or lack of documentation here.
Oh, and I have tried Bitrix24. I know you were being nice by not commenting on their UX... so allow me to give my opinion. In a word... YUCK.
This is why I am using FreedCamp. Your UX is awesome. Simple, clean and powerful. Thanks!
That could work.
But one thing I just realized. When I get a notification in my inbox I CAN REPLY TO IT without having to login to FreedCamp. That is awesome!
Not sure how confusing this will be for my clients, the client likely still needs to create an account... so not perfect... but not too bad.
I am going to give it a good test and see how my team/staff like it. Thanks for the quick response.
@Steve - Bitrix24 has an email client but it is provided in cooperation with Yandex (read - your email will be handled by Russian company just fyi). This is the only one I know and .. I have no idea if it provides any integrations with actual Bitrix24. I will not comment on Bitrix24 user interface and usability - please check it yourself.
This would be the reason I upgrade. Once I find a project managment app that has this feature I am taking it.
I like how easy to use FreedCamp is. Hope they get this feature soon.
Moe Elerman commented
Seconded. IMO this is one of the killer features of Slack, would be great to have it added here. If it was added teams could monitor for example inbound customer support emails, allocate them to team members and set up tasks to address the issues raised. Freedcamp - messaging/email handling is a killer feature that adds strong network effects to increase retention. By putting this on the back-burner you are missing a big trick.
It is not going to happen in next 12 months for sure.