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  1. 9 votes
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    James Buller shared this idea  · 
  2. 93 votes
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    James Buller supported this idea  · 
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    James Buller commented  · 

    I'd be using issue tracker for customer enquiries not software development. So per project, I'd like to be able to edit the values of the options in Type, Priority and Status. I'd like to set the defaults for those and the Assigned to and Due date fields too.
    It would be nice to be able to set the due date based on an SLA (for the priority)