Please list what is required.
Dedicated email to allow people to email in new issues – DONE
In the scope on next change:
- allow an issue reporter (not a Freedcamp user) to respond back to update an issue
- clearly mark such comments
- clearly mark responses you are sending to an issue reporter
As a result you can use Issue Tracker:
- to let external users to report issues via email or embedded form we already provide
- to let external users to continue conversations by replying to emails you email them as a response
- to see 3 types of comments when you open an issues – internal comments, issue reporter comments, your responses to an issue reporter.
Please clarify if you are asking for Zapier integration – what sort of action, triggers? What should happen in what system as a result?Andrew Ingkavet shared this idea ·