Combined notifications
We often get two or three notifications in a row for a task:
1: that it has had comment added
2. that it has been started
3. that it has been completed.
Sometimes the users click the wrong button and they end up resetting it back to not-started, generating another notification!
So many emails leads to them being ignored.
Could these and other updates be combined somehow?
Perhaps the changes could be buffered and then sent as in one email only if there actually is a change.
Or could the interface be tweaked to avoid separate actions:.
For example
a) have two buttons: 'Start progress' and 'Completed' instead of one
b) Prompt for a comment when changing status, assignee, due date etc.
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Jim McCormick commented
Hi, it would be good to be able to control what triggers a notification.
I only want to be notified (by email) when a task has been assigned to me and when someone comments on one of the tasks that has been assigned to me
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Mike commented
I agree with this feedback. My inbox gets slammed for every minor change made to a project within a few minutes. Basically, if the notifications were not instant, this would eliminate many of these issues as you could combine what happened (a comment being added, a progress update etc.) into one email. 10 minutes might be a bit long for the conversation aspect of the comments, but 5 minutes would be great.
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James Buller commented
Yup that sounds pretty good to me. Thanks!